Shipping & Policies

We will never knowingly sell a baby bird with a health issue. However, in the unlikely event that a health issue is discovered within the first 72 hours from the date your baby bird is received, a claim may be submitted using our contact form.

We will require certification from a licensed avian veterinarian, dated within 72 hours of receipt, stating that the health issue discovered was present at the time of sale and is attributable to the breeder. Accidental injury, environmental factors, or customer neglect are not covered under this guarantee.

The term "baby" applies only to animals within the psittacine (parrot) order.

Mini Macaws and More and its owners are not responsible for any injury or death to humans or animals resulting from parrots. This includes, but is not limited to bites, chewing on electrical cords, electrical devices, plumbing, furniture, or other property.

Mini Macaws and More and its owners are not responsible for any damage or destruction to personal property or dwellings caused by parrots.

Under no circumstances will Mini Macaws and More be held responsible for any veterinary expenses incurred by the customer.

We will not accept returns or issue credit for a bird returned for any reason other than a health-related issue. Any health-related issue must be certified by a licensed avian veterinarian and determined to have originated prior to the bird leaving our care.

If your bird is found deceased within 72 hours of receipt, a necropsy must be performed by a licensed avian veterinarian. A copy of the necropsy report is required.

Suspected avian diseases must be confirmed through testing performed by a certified avian laboratory. Documentation of test results is required.

Mini Macaws and More is not responsible for shipping delays, losses, injuries, or mishandling by any shipping carrier. Any shipping-related claims must be made directly by the customer with the shipping company.

Mini Macaws and More does not provide any health guarantee on unweaned baby birds purchased by a customer. If a customer takes possession of a bird before it is fully weaned, all health guarantees are void. Please note that all unweaned baby bird sales are final.

By conducting business with Mini Macaws and More, you acknowledge that the USDA may have access to information provided during the transaction, including your name, address, phone number, driver's license number (if provided), vehicle license plate number (if provided), and the species of bird purchased. This information is not available to the general public.

If you purchase a baby from Mini Macaws and More you agree to feed the baby Zupreme Fruit Blend pellets until the baby is fully transitioned onto your pellet of choice. For cockatiels, lovebirds, and bourkes, this does not apply as they are weaned onto a small seed mix.

If you purchase a baby from Mini Macaws and More you acknowledge that we house our babies in an enclosed area that is approximately 80 degrees Fahrenheit, and the baby may need to acclimate to your new climate.